Refund policy

We want you to be completely satisfied with your purchase. Our returns policy is as follows:

  • Faulty Products: Customers have 12 months from the date of purchase to return faulty items for a refund.
  • Change of Mind: If you change your mind, you can return the product within 30 days of purchase, provided it is unused, in its original packaging, and in a resellable condition.
  • Return Shipping: Customers are responsible for return shipping costs unless the item is faulty.

For more details or to start a return, please contact our customer service team.

Contact Us

+44 (0) 3301242183 
contact@vapelocal.co.uk